Q:Is this product medically reliable?
A: Absolutely. A physician with over 18
years experience was a consultant during the design
process, a thorough beta testing was done at two sites,
and then a screen by screen review by a physician
assistant with 10 years of clinical experience and
experience with 2 previous EMR's was done.
Q:
Can EZ EMR interface with my current practice
management/billing system? A: We have
an HL7 interface that allows us to integrate with most
PM and billing systems. You can see a list of
systems we have already integrated with
here.
Q: Can EZ EMR interface
with my lab or with equipment (like EKG machines)?
A: Without knowing your specific lab or equipment we
cannot give you a definitive answer. But the fact
is that in most cases we can add that integration at no
charge to you!
Q:
What if I decide this is not for me? A: You can
cancel at any time. Simply send us written
notification that you wish to cancel (you can even do so
via email), we will call to confirm, then you are
cancelled without owing any additional money. You
are not obligated to a long term contract.
Q: What happens to my data if I cancel? A: We
will export all data to your choice of formats (spread
sheets, MS Access, CSV, etc.) and deliver it to you.
Then you can do whatever you want with the data, even go
to a different EMR and import it. It is your data,
you keep it even if you discontinue using our product.
Q: What if I need something added in order to use
this in my clinic? A: Physicians often ask this
question. A common 'add on' requested is a new
exam template. If the add on you request is one that
will likely be used widely by other physicians, then we
do that for you at no charge (that is how the product
keeps improving). If, however, the add on is
unique to your practice, then we will have to discuss a
price for that.
Q: Can I get a demo?
A: Sure. Contact us today and we will setup a free, no
obligation demo for you online at your convenience (even
after hours or on weekends if you prefer).
Q: Can you integrate with
my existing PM/Billing system? A: In
many cases yes. A lot of that depends on your PM
system vendor. We are happy to integrate with any PM or
billing system, and are currently in the process of
integrating with several. The only charge for this
would be any charge you PM vendor has. We do not charge
for integration on our end.
Q: What about e-prescribing?
A: Right now we have built in faxing (no you don't have
to print and fax) and will be introducing e-prescribing
in the future. Remember that you get all future
enhancements as long as you pay the small monthly fee!
Q: Isn't EZ EMR a relatively new product?
A: Yes we are relatively new. And some physicians
feel a concern that a new company might not be there in
the years to come to service their clinic. Well we
actually have two answers to that concern:
-
Do you really want the same old,
over priced, difficult to use EMR, just because the
vendor has been selling that EMR for many years?
Isn't it time for something new and fresh?
-
We think EZ EMR is here to stay
and will be servicing your clinic for years to come.
However the truth is (and this has been made clear
in the 4th quarter of 2008 and 1st quarter of 2009)
that no company is guaranteed to be around years
from now. Even the oldest and largest
companies can fail. So buying an over priced,
difficult to use EMR from a vendor just because that
vendor has been around for many years, does not give
you any real security...it just spends more of your
hard earned dollars.
Q: Is
EZ EMR CCHIT certified?
A: Now. And for good reason. The CCHIT
certification costs tens of thousands of dollars. And is
one reason so many EMR products are outrageously
expensive. And I am sure you, like us, have seen some
very bad products that were CCHIT certified. So we
frankly don't see the point in increasing our cost (and
yours) .
Contact us today if you would like to learn more!
We can do a free no-obligation demo online at your convenience.
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